If you had told me in February that I would not go out to shop for months, I would have never believed you. But it is the reality, and I have yet to return to bricks-and-mortar stores.
Now, as lockdown eases, high streets are looking less like ghost towns. I was wondering how shopping during the crisis has been for others. This blogs takes a look at shopper sentiment and some measures retailers could implement to reassure customers and entice them back to stores.