Panasonic Business Solutions Blog

The Retail and Logistics industries are evolving at a fast past. Increasing competition and economic pressures are driving innovation in both technology solutions and process.

The Panasonic Business Solutions blog takes a look at some of the key issues facing these industries and discusses how gemba process innovation and smart technology solutions can help enhance customer experience and increase operational efficiency both instore and throughout the supply chain.


Retailers have weathered storm after storm of partial, full, or reversed lockdown restrictions. There is no sugar-coating a tempestuous 2020 and its grim figures. But adapting to an evolving world is part and parcel of retail – it was before the pandemic arrived, and will remain so after.

In this post I want to look ahead to when non-essential brick-and-mortar stores will reopen their doors.


What drives every robot? The technology under the metal covers, the drives and sensors. And where is Panasonic, a leading electronics manufacture, within the robotics landscape? Let’s take a look


We know that customers’ expectations and shopping habits have evolved in over 100 years. High street retailers have spent the last few years attempting to translate the seamless shopping journeys customers receive in online and app worlds back into the store. How can ESL technology support this seamless experience?


In recent weeks, one thing that keeps cropping up repeatedly when talking to clients is that they want to know how they can deploy technology to make businesses COVID-secure. At the same time, safety guidance is ever-evolving, so any solution has to be flexible. And any investments need to deliver a return even when the pandemic is over.

In particular, I am often asked about AI in video analytics, and how it can contribute in the time of coronavirus – and that is what I want to focus on in this post.


As Europe emerges from the pandemic lockdown early signs for the retail industry are that, initially at least, the recovery looks more V-shaped than U-shaped.  This article takes a look closer look at the revitalization of retail in a post-Covid world


If you had told me in February that I would not go out to shop for months, I would have never believed you. But it is the reality, and I have yet to return to bricks-and-mortar stores.

Now, as lockdown eases, high streets are looking less like ghost towns.  I was wondering how shopping during the crisis has been for others. This blogs takes a look at shopper sentiment and some measures retailers could implement to reassure customers and entice them back to stores.

Back in December 2019, Panasonic partnered with WBR Insights to survey 100 heads of retail across Europe. The aim was to find out what challenges they faced in 2020 – and what their priorities and plans would be moving forward.

The Future Stores report did not foresee such a tumultuous start to the 2020s. That said, several of its conclusions remain relevant in post-pandemic retail, though in different ways than we expected.
The debate about the role of high street stores is not a new thing. There has been a massive decline of store openings vs closure over the last decade.  What will might happen to the role of bricks and mortar stores once lockdown eases?