Create the physical store of tomorrow
From inventory to point of sales, self-service and beyond. Retailers are under increased pressure to deliver the highest possible standards of customer service. As fast as possible. With razor-sharp accuracy. Across every touchpoint.
It’s a tall order. But not impossible.
In fact, Panasonic’s industry-specific retail technology solutions have been developed to make boosting in-store operational efficiency and creating an unforgettable customer experience as easy as possible.
Everything we offer is designed to help you deliver the in-store omni-channel customer experience that sets successful retailers apart.
“Panasonic Electronic Shelf Labelling has resulted in a 100% reduction of human error when changing prices and an 80% time saving on label updates.”
Gemba Process Innovation for retail
Technology, processes and people working in harmonyRetail organisations are facing disruption on a massive scale.
They’re facing transformational environmental and social trends, such as work shortages and lifestyle changes; and significant tech advances such as AI, intelligent edge devices and the e-commerce explosion.
Not to mention an exponential pressure to deliver higher quality, better service and greater accuracy…faster.
The key to navigating such a rapidly shifting landscape, is to seamlessly combine the digital with the physical. To optimise the flow of information between people, places and ‘things’ on retail frontlines.
And the physical site - or ‘actual place’ where this all happens - is the Gemba.
Panasonic’s ‘Gemba Process Innovation’ draws on over 100 years of business, technology and services know-how, to help retail customers streamline their processes.
Allowing your staff to focus on what’s important – the customer.
Dive into the Gemba
Rethinking retail
For every customer. Across every touchpoint.Panasonic’s retail technology solutions are hard at work transforming every corner of the in-store ecosystem for companies of all shapes and sizes, around the world.
It can help do the same for you.
Modernise and streamline your in-store operations, manage your supply chain more effectively, attract new customers, and offer unique, personalised shopping experiences that will build long-term and lucrative consumer loyalty.
Supermarkets and convenience stores
Supermarkets and convenience stores are an essential part of our daily life. The provision of food and beverages fulfils the most basic of human needs. Yet, customers still expect to receive exceptional service. They expect the right pricing, the right product information, clear in-store communications and knowledgeable, skilled staff. Panasonic’s retail technology solutions can help retailers improve their in-store processes, allowing them to focus on what matters, the customer.
Future-ready retail
Recently, retail has faced unprecedented challenges which took everyone by surprise. The impact of these have been felt across the industry. However, challenge brings opportunity. The opportunity to rethink the approach to in-store retail. Operational efficiency and customer experience remain the priorities for bricks and mortar stores.
Panasonic’s technology solutions have been designed for enable retailers to optimise in-store processes and revenue whilst at the same time allowing them to focus more on their customer, providing outstanding service to ensure they return time after time.
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Case Studies
