The Retail and Logistics industries are evolving at a fast past. Increasing competition and economic pressures are driving innovation in both technology solutions and process.
The Panasonic Business Solutions blog takes a look at some of the key issues facing these industries and discusses how gemba process innovation and smart technology solutions can help enhance customer experience and increase operational efficiency both instore and throughout the supply chain.
If you had told me in February that I would not go out to shop for months, I would have never believed you. But it is the reality, and I have yet to return to bricks-and-mortar stores.
Now, as lockdown eases, high streets are looking less like ghost towns. I was wondering how shopping during the crisis has been for others. This blogs takes a look at shopper sentiment and some measures retailers could implement to reassure customers and entice them back to stores.
Research shows that one-third of all orders during peak season in the UK are either late or incomplete. Even worse, 5% of all online orders fail to make it to the right person or place. But all hope isn’t lost. Smart technology could hold the answer to this costly and damaging problem.
