Panasonic Business Solutions Blog

The Retail and Logistics industries are evolving at a fast past. Increasing competition and economic pressures are driving innovation in both technology solutions and process.

The Panasonic Business Solutions blog takes a look at some of the key issues facing these industries and discusses how gemba process innovation and smart technology solutions can help enhance customer experience and increase operational efficiency both instore and throughout the supply chain.

13/07/2020

If you had told me in February that I would not go out to shop for months, I would have never believed you. But it is the reality, and I have yet to return to bricks-and-mortar stores.

Now, as lockdown eases, high streets are looking less like ghost towns.  I was wondering how shopping during the crisis has been for others. This blogs takes a look at shopper sentiment and some measures retailers could implement to reassure customers and entice them back to stores.

29/06/2020
Back in December 2019, Panasonic partnered with WBR Insights to survey 100 heads of retail across Europe. The aim was to find out what challenges they faced in 2020 – and what their priorities and plans would be moving forward.

The Future Stores report did not foresee such a tumultuous start to the 2020s. That said, several of its conclusions remain relevant in post-pandemic retail, though in different ways than we expected.
02/06/2020
The debate about the role of high street stores is not a new thing. There has been a massive decline of store openings vs closure over the last decade.  What will might happen to the role of bricks and mortar stores once lockdown eases?
18/03/2020

Research shows that one-third of all orders during peak season in the UK are either late or incomplete. Even worse, 5% of all online orders fail to make it to the right person or place. But all hope isn’t lost. Smart technology could hold the answer to this costly and damaging problem.

Pages