Mobile computing for automotive and service bay
- As vehicles become less mechanical and more electronic, advanced technology is required to provide top-notch service. Panasonic diagnostic equipment is durable and portable, enabling you to connect wirelessly for inspecting difficult-to-reach components.Diagnostic technology is rapidly changing from the scan tools of a few years ago to new systems that can wirelessly retrieve diagnostic data. In addition, cars are becoming increasingly complex, with numerous computers and wired connections, making a laptop or tablet essential for performing diagnostics.Panasonic rugged mobile computers and tablets can be used to check-in customers and create service documentation and to run parts-management software programs. In addition, they can be used for repair diagnostics.
Transforming the way the automotive industry works
Whether in research and development for engines or vehicles, for computer simulations and optimisation, for measuring, recording and evaluating telematic data during test drives – TOUGHBOOK devices are the ideal tools for all areas in the automotive industry.
With their rugged, fanless design and seals for the external ports, the units of our fully ruggedized series are resistant against dust and water, as well as vibrations and shocks (MIL-STD 810G and IP65)¹,². They are also weatherproof for outdoor vehicle diagnosis on site, and withstand drops and shocks on bumpy test tracks, as well as dirty conditions in workshops.
Ideal for the rental industry
At all stages of the vehicle rental process – before during and after – TOUGHBOOK devices are perfectly suited to deliver previously unachievable levels of performance at the point of service. Thanks to world-leading wireless connectivity, integrated data collection features and their ability to perform outdoors, the use of a TOUGHBOOK means a customer can receive exceptional service, often without ever needing to venture further than the forecourt.
Reliable and durable
The rugged design, including features such as flexible mounted LCDs, strong hinges and shock-protected HDDs, makes Toughbook mobile PCs extraordinarily long lasting and impassable against failures, breakdowns and expensive repairs. Therefore, their accumulated cost over the entire lifecycle is on a considerably lower level than conventional mobile devices (Total Cost of Ownership).
Meeting the challenges of the automotive sector
What are the main barriers to efficiency and effectiveness for your field staff? And how could Toughbook help you overcome them?
The need to carry out accurate, efficient diagnostics in tough situations
It isn’t always possible to carry out the work in the easiest environments – cars need to repaired where there’s no power access, where dust and heat are a constant enemy and where wireless access may not be straightforward. With long-range wireless, outdoor viewable screens, convertible form factors and unrivalled durability, TOUGHBOOK devices are built specifically to work outside or in workshop environments. So wherever the cars are located, TOUGHBOOK will go with the technician and perform every necessary function.
The requirement to find value from every customer visit
TOUGHBOOK devices are designed and built by people who understand how automotive diagnostic companies make their money – through repeat or further business from customers who are satisfied with the service they receive. More than this, they allow technicians to be of more value to the customer, carrying out additional or enhanced services during the visit, which generates increased revenue for the repair company.
The demand for improved customer service, with fewer errors and lower waiting times
The point of checking-in a vehicle can create a major barrier to efficiency in the diagnostic process, especially during the highly pressurized peak morning period. This leads to increased customer waiting times and a lowering of satisfaction levels. Next, as the cars are assigned to a technician, faults are hopefully matched to skill sets. But when this isn’t done, ‘right first time’ levels drop and errors occur. TOUGHBOOK notebook PCs and tablets have redefined this process, combining with diagnostic systems to allow technicians to complete three diagnostics in the time it usually takes to do one. How? By combining military-grade wireless connectivity, an unrivalled ability to operate in challenging environments and integrated peripherals such as RFID and barcode readers.
Working in the field means screen visibility in sunlight can be a serious obstacle. Panasonic computers come equipped with cutting-edge display technology for brilliant presentation under direct sunlight or in the rain, and background illumination for working at night.
Even our smallest machines meet the challenges of field working. Take the 10.1” TOUGHBOOK FZ-G1 Windows 8 tablet. At 1100 grams, the unit can withstand falls from 120cm. What’s more, some of our models are up to IP65 compliant for dust and moisture resistance.
Integrated HSPA, GPS, Digital Cameras, Fingerprint reader and other application-specific module options. They make even the smallest form factor Panasonic computers the mobile multifunctional tool for the most demanding working conditions.
Toughbook computers have a newly designed battery and specially adapted power management system for up to 12-hour operation. Some even have dual hot-swap batteries for continuous use.