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What does Gemba Process Improvement mean for retail?

Whenever I mention Gemba Process Innovation (GPI) to a customer, I tend to be met by a blank stare. As this concept is quickly becoming central to the Panasonic philosophy, I thought I would explain what it means and why it has garnered the attention of a number of major retailers. 

GPI is a continuous improvement approach that goes beyond its predecessors, such as kaizen and kata. It leverages Panasonic technology to provide valuable insights into operations.  So why is it needed, now more than ever?

Not just more of the same
Not just more of the same. Continuous improvement, Kaizen, Kata, and Six Sigma are all familiar concepts.
Next Generation Convenience Store Manager: My experience so far
My last two blogs have taken a look at why we, as Panasonic, have opened our own convenience store with FamilyMart. Since then, I have had the opportunity to talk directly to two of my Japanese colleagues who are heavily involved in this project. It was an interesting discussion about their journey to bring this project to life - the challenges, the results and the future.
Panasonic’s Power Assist Suit Adopted by World Para Powerlifting

Panasonic’s Power Assist Suit Adopted by World Para Powerlifting. World Para Powerlifting events to preview deployment for the Tokyo 2020 Paralympic...

Panasonic FamilyMart store: Solutions in the store

Why did we open our own store? First and foremost, this is the place to learn and create solutions that embody the next generation convenience store format with FamilyMart through a real life operation.

In this article, I will take a closer look at the kind of solutions being tested there and the benefits they can bring to retailers and their customers.

Panasonic opened their own convenience store

Retail and retailers have been in the news a lot over of the past few years. It is an industry that is evolving to meet the changing demands of the consumer in a digital world. 

As a solutions provider for this industry, we need to ensure that we truly understand the needs of the retailer and how we can solve their challenges.  Obviously, we work in collaboration with our customers to do this, however, we have gone one step further. Panasonic have opened their own convenience store in Japan. You can find the project purpose and detail in this blog.

A smarter way to fight food waste at supermarkets

According to the UN, about 1.3 billion tonnes – a third of all food produced for human consumption – goes to waste every year. While the lion’s share of waste in these countries comes down to consumers, a significant amount comes from supermarkets. It is clear that retailers must play their part in combating this issue. Read the blog to find out what can retailers do to help reduce their food waste?

Bricks-and-mortar: all change

At a recent Panasonic event, we brought together some industry experts for discuss how in-store technology innovation can transform the consumer experience and how shops can maximise their ROI from these new technologies. This blog shares a few key takeaways from the presentation given by Tim Gardner, Head of Creative Partnerships at Retail Week.

Smart-store technologies: the retail situation in Germany
The future of telematics and autonomous vehicles

The logistics industry has been leading the way for at least a decade with the implementation of telematics; using it to help plan faster delivery routes, save money on fuel and cut travel time. But the notion of autonomous vehicles and the likelihood of them being part of our fleets in the near future is extending our vision of what’s possible beyond simple data analytics. I’m often asked by customers what my view is on the future of our fleets – what’s realistic and what’s a pipedream. I think it’s all possible, but we do have to work together…

In this blog, you can find a part of that.

What’s your in-store digitisation strategy?

On Monday, Panasonic picked up an award at the Checkout National Supplier Retail Awards 2019 for ‘Retail Innovation of the year,’ in collaboration with Domus Projects. The accolade was in recognition of our work with Londis Convenience Stores at Dublin City University in Ireland, where we created an integrated retail solution. Which kind of technology helps this store? You can find the detail in this blog.

Micro hubs for macro impact

The 35th International Supply Chain Conference was held in Berlin on 17/18 October 2018. It is one of the largest events for the logistics industry anywhere in Germany, and I had the opportunity to attend. Over the course of two days, major logistics players and their suppliers and service providers came together to discuss the challenges they face, and possible solutions – some of which have already proven their viability in real-world settings.  

One topic that garnered significant attention was last-mile delivery and the hurdles to be overcome during this phase – particularly in congested urban areas.

How logistics players are overcoming this situation? You can find that in this blog.

Award success for Panasonic for flagship Londis installation

Award success for Panasonic for flagship Londis installation. Panasonic Business and our Irish partner Domus Projects, have been awarded ‘Retail...

In-store Insights from us, for you
Understanding the retailers and their unique needs is key to our success. So we stay abreast of the latest trends and emerging technologies. And we believe it is important to share our knowledge with you. We published three white papers in the past year as part of our In-store Insights series. Each of these provides actionable information that helps retail players better understand and address important industry topics: The role of technology instore, the current situation in Germany and the implications of GDPR for retailers.
Micro hubs: big in Japan
Micro hubs are proving an attractive solution for congested urban environments. These small, at times temporary, distribution hubs are located within city limits. Delivery trucks deposit packages here that are then picked up by local couriers for last-mile delivery. This blog discusses how this ingenious solution is being leveraged in Japan in greater detail –the most challenging country in terms of the logistics environment. Read the blog to see how this country is building up the win-win relationship for all those involved.
Panasonic Facial Recognition Contributes To Store’s Retail Award
Panasonic Facial Recognition Contributes To Store’s Retail Award. Panasonic’s facial recognition technology has helped ‘Jumbo Ten Brink Food’ to...
Industrial light and magic

Panasonic in the UK and Ireland has been working closely with Londis DCU to install high-tech lighting and camera systems that improve customer experience instore.

Loss prevention in retail: theft is not a faceless crime
Shrinkage is an all-too familiar issue for bricks-and-mortar retailers. It affects large chains and small independent stores alike. And the problem seems to be getting worse. Understandably, bricks-and-mortar retailers are investing time and big money in combating customer theft problems. Employees are being trained to spot suspicious behaviour. Store layouts are being modified to hinder shoplifters. Then there are the more high-tech measures. This blog takes a look at the trends in the United Kingdom, France, Germany and the US.
Londis DCU – Ireland

Londis DCU has incorporated numerous Panasonic technologies in to its newly built retail technology showcase at Dublin City University.

Retail Theatre: setting the stage for success
Retail theatre is THE hot topic in physical retail. In fact, my colleagues and I received a staggering number of enquiries on this topic while exhibiting at Retail Week’s Tech. event. So how do you achieve this? There are concrete actions that can be taken to survive and thrive. Here are five tipson how to attract customers back to your bricks-and-mortar store. Click below to read the blog.

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Case Studies

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