The utilities business is now, more than ever, a customer experience business. And from the customers’ perspective, front line field staff are the face of your company. Positive face-to-face communication with your field teams can make all the difference towards delivering an excellent customer interaction.
In order to deliver successful customer experiences, you must first deliver a successful employee experience. A key part of this is equipping your field staff with tools and processes that they can understand, use easily, and depend on.
Panasonic TOUGHBOOK is the undisputed European industry leader for rugged notebooks and tablets. For over 20 years we’ve worked along slide our utilities industry partners and their field teams to deliver fit-for-purpose rugged mobile solutions. TOUGHBOOK truly enables safe and efficient mobile working whilst also delivering a solid return on investment.