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KX-NS500
Key Features

Smart hybrid PBX system for small and medium-sized businesses

Expand from 6 analogue trunks and 18 extensions, up to 190 channels and 288 extensions by adding Expansion Units

Cost-effective installation and operation

Built-in applications include call centre solution, mobile solution and voice mail

Easy evolution from analogue to IP communications

Greater accessibility. Higher quality communications.

For any small or medium-sized business looking to take advantage of Panasonic’s reputation for quality technology, without needing a huge budget, the new KX-NS500 unified communication solution provides the answers. This smart hybrid PBX is a cost-effective legacy and IP communication system for companies with up to 250 employees; that can be flexibly configured and expanded according to the specific requirements of their business.

Expand up to 288 extensions

The KX-NS500 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 190 channels and 288 extensions by adding Expansion Units. The KX-NS500 is also a unified communication system which has rich IP features, such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.

It can also use built-in applications such as a call centre solution, mobile solution and voice mail system to provide more efficient work and increased customer satisfaction.

The system that grows with your business 

 


Built-in auto attendant

As a standard feature, the KX-NS500 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.

Enhanced voice mail

The KX-NS500 can be expanded to a voice mail system that can record a maximum of 24 channels at the same time and store up to 400 hours. It also sends an e-mail to notify users when they have new voice messages. The messages can also be received as attachment files and forwarded. E-mail notification can also be sent for missed calls where the customer did not leave a message, enabling users to quickly contact the customer.

Use existing resources

Existing analogue phone terminals and digital phone terminals from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources. (Check the specification sheet on which models are applicable. You can download it here)

Compatible with modern, stylish phones

With the KX-NS500 you can use all of Panasonic’s latest wireless  and desk phones, applications, and third-party application



Hospitality

To deliver outstanding customer service in the hospitality sector, your staff need the support of effective and always-available communications technology. The KX-NS500 offers both. Comprehensive system management, PC integration and the flexibility to provide mobile communications throughout your business mean you’re able to work more efficiently than ever before and your customers enjoy the most convenient, comfortable experience possible.


Health

In healthcare environments, consistent, clear communications are critical. The KX-NS500 is a solution that allows your staff to access easy-to-use technology and remain in constant contact with other team members and patients or residents, wherever they are. Equally valuable is its ability to integrate with your existing care applications, such as emergency call systems.


Office Environment

Perfect for supporting office functions across your business, the KX-NS500 incorporates mobile telephony, desk-based phones and highly configurable voicemail systems to ensure that staff stay connected, wherever they’re working. Combined, they improve functionality, reduce costs, simplify administration and enhance customer service.


Ecodesign Information under EU Regulation 617/2013, please visit here: www.ptc.panasonic.eu
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  • Case Studies
  • Brochures
  • Driving up customer service with Panasonic
    Driving up customer service with Panasonic
    One of Ireland’s largest motor groups chooses the KX-NS1000 system and reaps the rewards.
  • Underground communication
    Underground communication
    Harmanecká Cave is situated in the Kremnica Hills (in a boundary area with Veľká Fatra), 16 km north-west of Banská Bystrica, close to the village of Harmanec.
  • The Hotel Castilla Termal spa installs a communication system that meets its five-star standard
    The Hotel Castilla Termal spa installs a communication system that meets its five-star standard
    The Hotel Castilla Termal spa, located in a former monastery, has given its communication system a boost by installing Panasonic equipment with support from Coyser.
  • Case Study Driving Up Customer Service with Panasonic
    Case Study Driving Up Customer Service with Panasonic
  • Case Study Underground Communication
    Case Study Underground Communication
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Case Studies
Brochures
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Service and Support
  • Driving up customer service with Panasonic
    Driving up customer service with Panasonic
    One of Ireland’s largest motor groups chooses the KX-NS1000 system and reaps the rewards.
    Mon, 27/03/2017 - 15:45
    Download - bytes
    Underground communication
    Underground communication
    Harmanecká Cave is situated in the Kremnica Hills (in a boundary area with Veľká Fatra), 16 km north-west of Banská Bystrica, close to the village of Harmanec.
    Tue, 18/04/2017 - 10:55
    Download - bytes
    The Hotel Castilla Termal spa installs a communication system that meets its five-star standard
    The Hotel Castilla Termal spa installs a communication system that meets its five-star standard
    The Hotel Castilla Termal spa, located in a former monastery, has given its communication system a boost by installing Panasonic equipment with support from Coyser.
    Wed, 19/12/2018 - 10:11
    Download - bytes
    Case Study Driving Up Customer Service with Panasonic
    Case Study Driving Up Customer Service with Panasonic
    Mon, 19/02/2018 - 12:06
    Download File
    Case Study Underground Communication
    Case Study Underground Communication
    Wed, 28/02/2018 - 15:16
    Download pdf - 3.33 MB
  • KX-NS500 Product Main Image
    KX-NS500 Product Main Image
    KX-NS500 Product Main Image (January 2019)
    Mon, 04/02/2019 - 10:11
    Download png - 9.55 KB

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

There are currently no key services available.

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

There are currently no other services available.

Specifications

Total Number of Trunks (Maximum)
Total Number of IP Trunks (Maximum) 64, With 3 KX-NS520: 64, One-look: 256
H.323 (Maximum) 32, With 3 KX-NS520: 32, One-look: 128
SIP (Maximum) 64, With 3 KX-NS520: 64, One-look: 256
Total Number of Legacy Trunks (Maximum) 36, With 3 KX-NS520: 144, One-look: 600
BRI (Maximum) 8, With 3 KX-NS520: 56, One-look: 600
PRI23 (Maximum) 23, With 3 KX-NS520: 92, One-look: 600
PRI30 (Maximum) 30, With 3 KX-NS520: 120, One-look: 600
T1 (Maximum) No
E1 (Maximum) 30, With 3 KX-NS520: 120, One-look: 600
Analogue (Maximum) 12, With 3 KX-NS520: 48, One-look: 600
Total Number of Extensions (Maximum) 162 (168*1), With 3 KX-NS520: 258 (288*1), One-look: 1000
Total Number of Legacy Extensions (Maximum) 34 (40*1), With 3 KX-NS520: 130 (160*1), One-look: 1000
SLT (Maximum) 32, With 3 KX-NS520: 130, One-look: 512 (1000*1)
KX-DT300/KX-T7600 Series DPT (Maximum) 18 (24*1), With 3 KX-NS320: 66 (96*1), One-look: 512 (1000*1)
KX-T7560/KX-T7565DPT (Maximum) 8, With 3 KX-NS520: 32
Other DPT (Maximum) 8, With 3 KX-NS520: 32
APT (Maximum) 8, With 3 KX-NS520: 32, One-look: 336
Total Number of IP Extensions (Maximum) 128, With 3 KX-NS520: 128, One-look: 1000
IP-PT*2 (Maximum) 128, With 3 KX-NS520: 128
Total Number of SIP Phone (Maximum) 128, With 3 KX-NS520: 128, One-look: 1000
SIP Phone*3 (Maximum) 128, With 3 KX-NS520: 128
S-PS (Maximum) 128, With 3 KX-NS520: 128
DSS Console (Maximum) 8, With 3 KX-NS520: 8, One-look: 64
Total Number of CS (Maximum) 36, With 3 KX-NS520: 48, One-look: 128
PT-Interface CS (2-Channel) (Maximum) 4, With 3 KX-NS520: 16, One-look: 128
PT-Interface CS (8-Channel) (Maximum) 2, With 3 KX-NS520: 8, One-look: 64
IP-CS (Maximum) 32, With 3 KX-NS520: 32, One-look: 128
SIP-CS (Maximum) 16, With 3 KX-NS520: 16, One-look: 128
PS (Maximum) 128, With 3 KX-NS520: 128, One-look: 512
VM (Maximum) -
Built-in VM (ch) (Maximum) 2, With 3 KX-NS520: 2
Built-in UM (ch) (Maximum) 24, With 3 KX-NS520: 24, One-look: 480*3
TVM Unit (Maximum) 2, With 3 KX-NS520: 2, One-look: 8
Doorphone (Maximum) 2, With 3 KX-NS520: 8, One-look: 64
Door Opener (Maximum) 2, With 3 KX-NS520: 8, One-look: 64
External Sensor (Maximum) 2, With 3 KX-NS520: 8, One-look: 64
External Relay (Maximum) No
Main CPU Cortex A8 600 MHz
Power Input 100 V AC to 130 V AC: 2.2 A/200 V AC to 240 V AC: 1.3 A; 50 Hz/60Hz
Power Consumption (when Fully Mounted) Normal rated power 104 VA
External Backup Battery External battery port is supported.
Memory Backup Duration 7 years
Dialling Trunk Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling with Caller ID (FSK/DTMF) 1600
Dialling Extension Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling with Caller ID (FSK) Port 1-2 (on pre-installed MCSLC4) support PFT in combination with the port 1-2 (on an LCOT6) connected to an analogue trunk respectively.
Mode Conversion DP-DTMF, DTMF-DP
Ring Frequency 20 Hz/25 Hz (selectable)
Operating Environment Temperature 0
Operating Environment Humidity 10 % to 90 % (non-condensing)
Conference Call Trunk 32 party conference call (10 x 3-party conference call, 4 x 8-party conference call, etc.)
Music on Hold (MOH) Internal MOH port: 2 ports (Level Control: -31.5 dB to +31.5 dB per 0.5 dB) External MOH port: 6 ports MOH: Selectable Internal/External Music Source port
External Paging Maximum 6 ports (Volume Control: -15.5 dB to +15.5 dB per 0.5 dB)
LAN Port 1 (for LAN Connection) 10BASE-T/100BASE-TX (Auto MDI/MDI-X)
Extension Connection Cable SLT 1-pair wire (T, R)
Extension Connection Cable DPT 1-pair wire (D1, D2)
Extension Connection Cable PT-Interface CS 1-pair wire (D1, D2)
Extension Connection Cable PT-Interface CS (High-Density) 4-pair wire (D1, D2)
Extension Connection Cable DSS Console and Add-on Key Module 1-pair wire (D1, D2)
Air-Cooling Method Fan
Dimension 430 mm (W) x 367 mm (D) x 88 mm (H)
Weight (when Fully Mounted) Under 4.5 kg
System Function (KX-NSF201) Activation key for Built-in ACD Report*4, Announcement of waiting number for queuing (Call Centre Feature Enhancement)
IP Trunk*5 KX-NSM102 2-Channel IP Trunk Activation Key
IP Trunk*5 KX-NSM104 4-Channel IP Trunk Activation Key
IP Trunk*5 KX-NSM108 8-Channel IP Trunk Activation Key
IP Trunk*5 KX-NSM116 16-Channel IP Trunk Activation Key
Networking KX-NSN002 Activation Key for QSIG Network
IP Telephone*5 KX-NSM201 1-Channel IP Softphone/IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM205 5-Channel IP Softphone/IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM210 10-Channel IP Softphone/IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM220 20-Channel IP Softphone/IP Proprietary Telephone Activation Key
IP Telephone*5 Preinstalled Up to 4-Channel IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM501 1-Channel IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM505 5-Channel IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM510 10-Channel IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM520 20-Channel IP Proprietary Telephone Activation Key
IP Telephone*5 KX-NSM701 1-Channel SIP Extension Activation Key
IP Telephone*5 KX-NSM705 5-Channel SIP Extension Activation Key
IP Telephone*5 KX-NSM710 10-Channel SIP Extension Activation Key
IP Telephone*5 KX-NSM720 20-Channel SIP Extension Activation Key
Unified Messaging*5 KX-NSU002 Activation Key for Two-way Recording Control
Unified Messaging*5 KX-NSU003 Activation Key for Message Backup
Unified Messaging*5 Preinstalled 2-Channel Unified Messaging Activation Key
Unified Messaging*5 KX-NSU102 2-Channel Unified Messaging Activation Key
Unified Messaging*5 KX-NSU104 4-Channel Unified Messaging Activation Key
Unified Messaging*5 KX-NSU201 Activation Key for Unified Messaging E-mail Notification for 1 User
Unified Messaging*5 KX-NSU205 Activation Key for Unified Messaging E-mail Notification for 5 Users
Unified Messaging*5 KX-NSU210 Activation Key for Unified Messaging E-mail Notification for 10 Users
Unified Messaging*5 KX-NSU220 Activation Key for Unified Messaging E-mail Notification for 20 Users
Unified Messaging*5 KX-NSU299 Activation Key for Unified Messaging E-mail Notification for All Users
Unified Messaging*5 KX-NSU301 Activation Key for Two-way Recording for 1 User
Unified Messaging*5 KX-NSU305 Activation Key for Two-way Recording for 5 Users
Unified Messaging*5 KX-NSU310 Activation Key for Two-way Recording for 10 Users
Unified Messaging*5 KX-NSU320 Activation Key for Two-way Recording for 20 Users
Unified Messaging*5 KX-NSU399 Activation Key for Two-way Recording for All Users
Cellular Phone Extension KX-NSE101 Activation Key for Mobile Extension for 1 User
Cellular Phone Extension KX-NSE105 Activation Key for Mobile Extension for 5 Users
Cellular Phone Extension KX-NSE110 Activation Key for Mobile Extension for 10 Users
Cellular Phone Extension KX-NSE120 Activation Key for Mobile Extension for 20 Users
Communication Assistant Preinstalled Activation Key for CA Basic-Express for ALL Users
Communication Assistant KX-NSA201 Activation Key for CA PRO for 1 User
Communication Assistant KX-NSA205 Activation Key for CA PRO for 5 Users
Communication Assistant KX-NSA210 Activation Key for CA PRO for 10 Users
Communication Assistant KX-NSA240 Activation Key for CA PRO for 40 Users
Communication Assistant KX-NSA249 Activation Key for CA PRO for 128 Users
Communication Assistant KX-NSA301 Activation Key for CA ACD Monitor for 1 ICD Supervisor
Communication Assistant KX-NSA401 Activation Key for CA Operator Console
Communication Assistant KX-NSA901 Activation Key for CA Network Plug-in for 1 User
Communication Assistant KX-NSA905 Activation Key for CA Network Plug-in for 5 Users
Communication Assistant KX-NSA910 Activation Key for CA Network Plug-in for 10 Users
Communication Assistant KX-NSA940 Activation Key for CA Network Plug-in for 40 Users
Communication Assistant KX-NSA949 Activation Key for CA Network Plug-in for 128 Users
Communication Assistant KX-NSA010 Activation Key for CA Thin Client Server Connection
Communication Assistant KX-NSA020 Activation Key for Multiple CSTA Connection
Communication Assistant KX-NSF101 Activation Key for CTI interface
DSP Card Slot KX-NS5110 VoIP DSP Card (S Type)
DSP Card Slot KX-NS5111 VoIP DSP Card (M Type)
DSP Card Slot KX-NS5112 VoIP DSP Card (L Type)
Storage Memory Card Slot KX-NS5134 Storage Memory*5 (XS Type)
Storage Memory Card Slot KX-NS5135 Storage Memory*5 (S Type)
Storage Memory Card Slot KX-NS5136 Storage Memory*5 (M Type)
Trunk Slot KX-NS5162 Doorphone Interface Card (DPH2)
Trunk Slot KX-NS5180 6-Port Analogue Trunk Card (LCOT6)
Trunk Slot KX-NS5290CE PRI30/E1 Trunk Card (PRI30/E1)
Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4)
Extension Slot KX-NS5171 8-Port Digital Extension Card (DLC8)
Extension Slot KX-NS5172 16-Port Digital Extension Card (DLC16)
Extension Slot KX-NS5173 8-Port SLT Card (MCSLC8)
Extension Slot KX-NS5174 16-Port SLT Card (MCSLC16)
EXP-M Slot KX-NS5130 3-Ports Expansion Master Card (EXP-M)
RMT Slot KX-TDA0196 Remote Modem Card (RMT)
Absent Message-Extension 1 x 16 characters
Absent Message-System 8 x 16 characters
Call Park Zone 100
Conference 3 - 8 parties per conference 32 parties total
COS 64
DID/DDI Table 32 digits, 1000 entries
Extension Number 1 - 5 digits
Extension Personal Identification Number (PIN) 10 digits, 1 entry/extension
Host PBX Access Code 10 digits, 10 entries/trunk group
Number of Characters of Name 20
Printing Message 8
Queuing Time Table 64
Ring Tone Pattern Plan 8
Simultaneous Programmers one system programmer + 63 personal programmers, one manager programmer + 63 personal programmers, 64 personal programmers
SMDR Call Storage 1000 calls (Without SD card)/40000 calls (With SD card)
Special Carrier Access Code 16 digits, 20 entries
Tenant 8
Time Service Holiday 24
Verification Code 4 digits, 1000 entries
Verification Code Personal Identification Number (PIN) 10 digits, 1000 entries
Emergency Call 32 digits, 10 entries
Hot Line 32 digits
Key Pad Protocol Dial (ISDN Service Access) 32 digits
Personal Speed Dialling 32 digits, 100 entries/extn.
Quick Dialling 8 digits, 4000 entries
Redial 32 digits
System Speed Dialling 32 digits, 1000 entries/tenant
One-Touch Dialling-PT 32 digits, 5000 entries/system
One-Touch Dialling-PS 32 digits, 1000 entries/system
Conference Group 8 (31 members/group for Conference Group Mode, 31 members/group for Broadcast Mode)
User Group 32
Call Pickup Group 64
Idle Extension Hunting Group 64 (16 extensions/group)
Incoming Call Distribution Group 128 (128 extensions/group)
Paging Group 32
PS Ring Group 32
Trunk Group 64
UM Group 1
VM (DPT) Group 2 units x 12 ports (24 channels)
VM (DTMF) Group 2 groups x 32 channels
P2P Group 32
TRS/Barring Level 7
TRS/Barring Denied Code 16 digits, 100 entries/level
TRS/Barring Exception Code 16 digits, 100 entries/level
Routing Plan Table 48 entries
Leading Number Table 16 digits, 1000 entries
Leading Number Exception Table 16 digits, 200 entries
ARS Carrier 48
Itemised Billing Code 10 digits
Authorisation Code for Tenant 16 digits
Authorisation Code for Trunk Group 10 digits
Outgoing Call Log-PT 100 records/extn. 1520 records/system
Outgoing Call Log-PS 100 records/extn. 640 records/system
Incoming Call Log-PT 100 records/extn. 3040 records/system
Incoming Call Log-PS+Incoming Call Distribution Group 100 records/extn. or group Total 2560 records/system
Message Waiting-PS+Incoming Call Distribution Group 256
Message Waiting-PT+SLT 256
Outgoing Message (OGM) 64
OGM Total Recording Time Approx. 20 minutes
Build-in Simplified Voice Message (SVM) 125 messages
SVM Total Recording Time 120 minutes
Billing Items for Guest Rooms 1000 records/PBX (Without SD card)/10000 records/PBX (With SD card)
Hotel Operator 4
Charge Rate 7 digits including a decimal
Charge Denomination 3 currency characters/symbols
TIE Line Routing and Modification Table 32 entries
Leading Number 3 digits
PBX Code 7 digits
NDSS: Monitored PBXs 8
NDSS: Registered Extensions for Monitor PBX 250
Mailboxes 500 subscriber mailboxes 1 System Manager mailbox 1 Message Manager mailbox
Group Distribution List User: 4 groups, 40 members per group System: 20 groups, 200 members per group
Service Group 64 entries
Unified Messaging Ports 24 ports
Users (User) 492
Users (Administrator) 8 accounts
Installer 1 account
Password (All account Types) 4 - 16 characters
Direct In Line (DIL) Yes
Direct Inward Dialling (DID)/Direct Dialling In (DDI) Yes
Calling Line Identification (CLI) Distribution Yes
Intercept Routing Yes
Intercept Routing-No Destination Yes
Internal Call Block Yes
Ring Tone Pattern Selection Yes
Call Waiting Yes
Idle Extension Hunting Yes
Group Call Distribution Yes
Outside Destinations in Incoming Call Distribution Group Yes
Queuing Feature Yes
VIP Call Yes
Overflow Feature Yes
Log In/Log Out Yes
Supervisory Feature Yes
Supervisory Feature (ACD) Yes
Call Forwarding (FWD) Yes
Do Not Disturb (DND) Yes
FWD/DND Button, Group FWD Button Yes
Line Preference-Incoming Yes
Call Pickup Yes
Hands-Free Answerback Yes
Predialling Yes
Automatic Extension Release Yes
Intercom Call Yes
Account Code Entry Yes
Dial Type Selection Yes
Reverse Circuit Yes
Trunk Busy Out Yes
Pause Insertion Yes
Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Yes
Line Preference-Outgoing Yes
Trunk Access Yes
One-Touch Dialling Yes
Last Number Redial Yes
Speed Dialling (Personal/System) Yes
KX-T7710 One-Touch Dialling Yes
Toll Restriction (TRS)/Call Barring (Barring) Yes
Budget Management Yes
Extension Dial Lock Yes
Dial Tone Transfer Yes
Walking COS Yes
Verification Code Entry Yes
Automatic Route Selection (ARS) Yes
Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Yes
Automatic Callback Busy (Camp-On) Yes
Executive Busy Override Yes
Call Monitor Yes
Call Waiting Tone Yes
Off-Hook Call Announcement (OHCA) Yes
Whisper OHCA Yes
Hands-Free Operation Yes
Off-Hook Monitor Yes
Mute Yes
Headset Operation Yes
Data Line Security Yes
Flash/Recall/Terminate Yes
External Feature Access (EFA) Yes
Trunk Call Limitation Yes
Calling Party Control (CPC) Signal Detection Yes
Paralleled Telephone Yes
One-Numbered Extension Yes
Call Transfer Yes
SIP Refer Transfer Yes
Call Hold Yes
Call Park Yes
Call Splitting Yes
Privacy Release Yes
Conference Group Call Yes
Direct Inward System Access (DISA) Yes
Automatic Fax Transfer Yes
Built-in Simplified Voice Message (SVM) Yes
Paging Yes
Trunk Answer From Any Station (TAFAS) Yes
Doorphone Call Yes
Door Open Yes
External Sensor Yes
External Relay Control Yes
Caller ID Yes
Incoming Call Log Yes
Message Waiting Yes
Absent Message Yes
Fixed Buttons Yes
Flexible Buttons Yes
LED Indication Yes
Display Information Yes
Station Message Detail Recording (SMDR) Yes
Syslog Record Management Yes
Call Charge Services Yes
Room Status Control Yes
Call Billing for Guest Room Yes
Extension Feature Clear Yes
Walking Extension Yes
Enhanced Walking Extension Yes
Timed Reminder Yes
Dial Tone Yes
Confirmation Tone Yes
Computer Telephony Integration (CTI) Yes
CA (Communication Assistant) Yes
Voice Mail (VM) Group Yes
Voice Mail DTMF Integration Yes
Voice Mail DPT (Digital) Integration Yes
E1 Line Service Yes
Background Music (BGM) Yes
Automatic Configuration of Mailboxes Yes
Custom Service Builder Yes
Default Mailbox Template Yes
Password Administration Yes
System Backup/Restore Yes
System Reports Yes
System Security Yes
Alternate Extension Group Yes
Auto Forwarding Yes
Automated Attendant (AA) Yes
Automatic Two-Way Recording for Manager Yes
Broadcasting Messages Yes
Call Services Yes
Call Transfer to Outside Yes
Caller ID Call Routing Yes
Caller ID Screening Yes
Caller Name Announcement Yes
Class of Service (COS) Yes
Company Greeting Yes
Company Name Yes
Covering Extension Yes
Custom Service Up to 200
Dialling by Name Yes
Emergency Greeting Yes
Extension Group Yes
Hold Yes
Holiday Service Yes
Hospitality Mode Yes
Intercept Routing to a Mailbox Yes
Intercom Paging Yes
Interview Service Yes
List All Names Yes
Logical Extension (All Calls Transfer to Mailbox) Yes
Message Reception Mode Yes
Message Waiting Notification-E-mail Device Yes
Message Waiting Notification-Lamp Yes
Message Waiting Notification-Telephone Device Yes
Multilingual Service Yes
No DTMF Input Operation Yes
On Hold Announcement Menu Yes
Operator Service Yes
PIN Call Routing Yes
Play System Prompt After Personal Greeting Yes
Port Service Yes
Remote Time Service Set Yes
Simplified Tutorial Yes
System Prompts Yes
Transfer Recall to a Mailbox Yes
Transfer to Mailbox Yes
Trunk Service (Universal Port) Yes
Voice Mail Service Yes
Auto Receipt Yes
Automatic Login Yes
Autoplay New Message Yes
Bookmark Yes
Call-Through Service Yes
Call Transfer Scenario Yes
Call Transfer Status Yes
Callback Number Entry Yes
Caller ID Callback Yes
Delete Message Confirmation Yes
Direct Service Access Yes
External Message Delivery Service Yes
Forwarding to a Mailbox Yes
Group Distribution Lists Yes
Incomplete Call Handling Service Yes
Live Call Screening (LCS) Yes
Mailbox Yes
Mailbox Capacity Warning Yes
Manager Service Switching Yes
Message Transfer Yes
Personal Custom Service Yes
Personal Greetings Yes
Private Message Yes
Recover Message Yes
Remote Absent Message Yes
Remote Call Forwarding Set Yes
Subscriber Tutorial Yes
Timed Reminder Setting Yes
Toll Saver Yes
Two-Way Record/Two-Way Transfer Yes
Urgent Message Yes
Voice Mail (VM) Transfer Button Yes
Web Programming Yes
Integration with Microsoft Outlook Yes
IMAP Integration Yes
SIP (Session Initiation Protocol) Trunk Yes
Calling/Connected Line Identification Presentation (CLIP/COLP) Yes
Advice of Charge (AOC) Yes
Call Forwarding (CF)-by ISDN (P-P) Yes
Call Hold (HOLD)-by ISDN Yes
Call Transfer (CT)-by ISDN Yes
Three-Party Conference (3PTY)-by ISDN Yes
Malicious Call Identification (MCID) Yes
Completion of Calls to Busy Subscriber (CCBS) Yes
ISDN Service Access by Keypad Protocol Yes
Making a TIE Line Call Yes
TIE Line and Trunk Connection Yes
TIE Line Programming Yes
Common Extension Numbering for 2 PBXs Yes
Gateway Groups Yes
Common Extension Numbering for Multiple PBXs Yes
Call Distribution Port Group Yes
ISDN Virtual Private Network (ISDN-VPN) Yes
Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)-by QSIG Yes
Call Forwarding (CF)-by QSIG Yes
Call Transfer (CT)-by QSIG Yes
Completion of Calls to Busy Subscriber (CCBS)-by QSIG Yes
Network Direct Station Selection (NDSS) Yes
Centralised Voice Mail Yes
PS Roaming by Network ICD Group Yes
Automatic Rerouting to Secondary PBX Yes
Group Yes
Tenant Service Yes
Time Service Yes
Operator Features Yes
Manager Features Yes
IP Proprietary Telephone (IP-PT) Yes
KX-UT Series SIP Phones Yes
SIP Portable Station (S-PS) and SIP Cell Station (SIP-CS) Yes
Simple Remote Connection Yes
Peer-to-Peer Connection Yes
Portable Station (PS) Connection Yes
PS Directory Yes
PS Feature Buttons Yes
Wireless XDP Parallel Mode Yes
Virtual PS Yes
ISDN Extension Yes
Extension Port Configuration Yes
Trunk Adaptor Connection Yes
E-mail Notification for Extension Users Yes
E-mail Notification of System (Level Events) Yes
E-mail Notification of Sensor Alarm Yes
User Profiles Yes
PC Programming Yes
PT Programming Yes
DSP Resource Reservation Yes
DSP Resource Advisor Yes
Automatic Setup Yes
Dynamic Host Configuration Protocol (DHCP) Server Yes
Flexible Numbering/Fixed Numbering Yes
Floating Extension Yes
Software Upgrading Yes
UPS (Uninterruptible Power Supply) Integration Yes
Power Failure Transfer Yes
Power Failure Restart Yes
Local Alarm Information Yes
Simple Network Management Protocol (SNMP) System Monitor Yes
Dynamic Host Configuration Protocol (DHCP) Assignment Yes
PING Confirmation Yes
Footnote *1 When Digital XDP is used. *2 Cannot be used with One-look configuration. *3 With a 16 site One-look configuration using only the NS1000 *4 Basis of the number 5,000 (calls per day): Ex. 25 (agent) x 20 (call/hour.agent) x 10 (hour/day)
KX-T7400/KX-T7500 Series DPT (Maximum) 8, With 3 KX-NS520: 32, One-look: 512
IP-PT (Maximum) 128, With 3 KX-NS520: 128, One-look: 1000
Built-in VM (ch) (Maximum)*2 2, With 3 KX-NS520: 2, One-look: No
Extension Connection Cable APT 2-pair wire (T, R, D1, D2)
Multiple Subscriber Number (MSN) 10 entries per ISDN-BRI port
Simultaneous Programmers (Web Maintenance Console) one Installer level account, 32 User (User) and User (Administrator) level accounts
Charge Record for Hotel 1000 calls (Without SD card)/10000 calls (With SD card)
Number of Channel for SVM 2 ch
Total Recording Time 40h/200h/400h (SD XS/S/M)
Maximum Message Length 1 - 60 min (programmable) Unlimited for two-way recording
Number of Channel for UM 24 ch
Length of Personal Greeting Max: 360s
Number of Call Log for ACD Report 300,000*4