
Introducing the CyTrack suite of business intelligence applications
Whatever your business, if you want to succeed today, you need to be able to respond quickly, efficiently and professionally to your customers, across an increasing range of interaction channels and touch points.
With CyTrack contact centre technology, delivered in partnership with Panasonic, you can do exactly that. Covering every channel, including voice, email, web chat and social media CyTrack allows the right person in your business to be matched to the right contact, ensuring the highest levels of customer satisfaction.
The beauty of Cytrack is its modular construction, meaning you can pick and choose the elements that work best for you.
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Competitive advantage from inbound contact
CyTrack’s applications whether cloud based, on premise or hybrid allow you to respond to, and communicate with, customers whenever they contact you, helping you cut through today’s email, social media and advertising overload, in the most professional manner possible. Not only do you ensure customer satisfaction, you also create a point of competitive advantage.
With a wide range of real-time and historical reporting and analytical tools to call on, CyTrack allows you to monitor, manage and streamline all customer contact within your organisation.
When you’re reaching out to customers
CyTrack can also support your outbound customer contact capability, with automated outcall, integrated voice response, voice recording and training management.
CyTrack harnesses the technologies and methodologies pioneered by contact centres along with Panasonic telephony to transform businesses and how they operate in a modern world.
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CyCall outbound contact centre gives you the opportunity to…
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CyRecord call recording allows you to…
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CyLive Interactive Voice Response (IVR) module is the ideal tool for…
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- Brochures
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CyDesk PANA UKFY18 CyTrack brochures
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CyLive PAN UKFY18 CyTrack brochures
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CyRecord PAN UKFY18 CyTrack brochures
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CyReportACD PAN UKFY18 CyTrack brochures
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CyReport PAN UKFY18 CyTrack brochures
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CySMS PAN UKFY18 CyTrack brochures
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CySocial PAN UKFY18 CyTrack brochures
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CySurvey PAN UKFY18 CyTrack brochures
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CyTrack PAN UKFY18 CyTrack brochures
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CyCall PAN UKFY18 CyTrack brochures
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CyCX PAN UKFY18 CyTrack brochures
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CyChat PAN UKFY18 CyTrack brochures
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CyCoach PAN UKFY18 CyTrack brochures
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Cytrack Panasonic Activity Tracker PromoCytrack VideoWed, 01/08/2018 - 16:45
Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.
General service & downloads Contact technical supportPlease see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.
General service & downloads Contact technical supportThere are currently no key services available.
Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.
General service & downloads Contact technical supportThere are currently no other services available.
Specifications

