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Warranty for Scanners

At Panasonic we commit to providing reliable, high quality products that are easy to use. In the unlikely event that a product fails, Panasonic offers the best service and support for its customers.


Every Panasonic A4 scanner* is equipped with a 3-year Exchange warranty as standard. This warranty includes a 3 year parts, labour and logistics service for product failure and a replacement unit.



On-Site Warranty is the premium service plan. On-Site service comes as a standard for 1 year for all Panasonic A3 Scanners** and can be extended to 3 years. If a scanner is defective a technician is dispatched onsite Monday-Friday 09:00 – 17:30 (local time) to initiate repair within 8 hours or the next business day, depending on the time of day the call was made. 



Model Numbers

Warranty Options


Personal Workgroup
KV-S1015, KV-S1026

1 Year Warranty (Standard)

Personal Workgroup
KV-S1027, KV-S1037, KV-S1037X


Desktop Workgroup
KV-S1028Y, KV-S1058Y, KV-N1058X,
KV-SL1056, KV-S1057C, KV-SL1066,
KV-SL3056, KV-SL3066

3 Year Swap Warranty 

KV-S2087, KV-S5055, KV-S5046H, KV-S5058


Low Volume
KV-S5076H, KV-S5078Y, KV-S4065CW,
KV-S7097, KV-S7077


Mid Volume


High Volume

1 Year Onsite Warranty (Standard)
+2 Years Onsite Warranty Extension




In order to activate the warranty, registration on the Panasonic Service Website is required.




* KV-S1015C & KV-S1026C are provided with a 1 year standard warranty / KV-S2087 is provided with a 1 Year On-Site Warranty as standard

** On-Site warranty is also standard for the A4 model KV-S2087